This Privacy Policy explains how The Naked Coach (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you use www.thenakedcoach.co.za (“the Website”). By accessing or using this Website, you agree to the terms of this Privacy Policy.

COMPLIANCE WITH POPIA

This Privacy Policy is guided by the Protection of Personal Information Act 4 of 2013 (POPIA) and relevant South African laws. We are committed to protecting your personal information and using it only for lawful, specific, and necessary purposes.

INFORMATION WE COLLECT

• Full name, email address, and contact details when you use our contact forms or subscribe to our newsletter.
• Information you provide when booking coaching sessions or workshops.
• Website usage data collected through cookies, analytics tools, or similar technologies.

We do not collect unnecessary or excessive personal data.

HOW WE USE YOUR INFORMATION

• Responding to enquiries and providing coaching services.
• Processing bookings and payments.
• Sending newsletters, updates, or resources (where you have opted in).
• Improving our website and user experience.
• Complying with legal or regulatory obligations.

SHARING OF PERSONAL INFORMATION

We respect your privacy. Your personal information will not be shared, sold, or rented to third parties, except:

• Where required by law or court order.
• With trusted service providers who assist us with payment processing, IT support, or email distribution, under confidentiality agreements.

DATA STORAGE AND SECURITY

We take reasonable measures to secure your personal information against loss, misuse, or unauthorised access, including:

• Secure servers and encrypted communications where possible.
• Access restricted only to authorised personnel.

YOUR RIGHTS

Under POPIA, you have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Withdraw consent for the use of your data.
• Object to the processing of your personal information.

To exercise these rights, please contact us (see Section 9).

COOKIES AND ANALYTICS

This Website may use cookies and analytics to:

• Improve functionality and user experience.
• Collect anonymous statistical data on website traffic.

You may disable cookies in your browser settings, but this may affect website performance.

THIRD-PARTY LINKS

This Website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Users are encouraged to review third-party policies when leaving our Website.

CONTACT US

The Naked Coach – Shakira Bapoo
Email: info@thenakedcoach.co.za
Website: www.thenakedcoach.co.za

UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Effective Date: 01 September 2025